In Manhattan and Online
Contact Carter Cares
Reach out about individual, couples or family therapy and ask for a free 15-minute phone consultation.
Send a Request
Request a free 15-minute consultation
Share a little about what brings you here and how you would like to meet. Azia will reach out by phone or email to set up the call.
Prefer to talk first? Call (914) 363-0004 or email cartercarescounseling@gmail.com.
New York, NY 10010
In person in Manhattan near Madison Square Park, online anywhere in New York State, evening appointments available.
After You Reach Out
A brief conversation comes first
You can begin with a free 15-minute phone consultation. The call covers what is going on, what you hope will change and whether Carter Cares may be a good fit.
If the fit makes sense, you can schedule a first session and choose an in-person or online format. If it does not, you will receive an honest answer rather than pressure to continue.
You can ask about current evening openings, the weekly schedule and which type of session fits your concern. The consultation is a phone call, not a therapy appointment.
Before Your First Visit
Know where and how you will meet
In-person sessions take place at the Manhattan office. Online clients must be physically located in New York State during each appointment.
The first session is used to understand the concern and set clear goals for weekly therapy. Individual appointments last 45 minutes. Couples and family appointments last 60 minutes.
You can also ask about the weekly schedule and payment before booking. Carter Cares is private pay, and superbills are available on request for possible out-of-network reimbursement.
Urgent Support
This Practice Cannot Respond to Emergencies
If you are in crisis, call or text 988, or call 911.
Common Questions
Frequently Asked Questions
Can I request an evening appointment?+
Yes. Evening appointments are available. Ask about current options when you call or email.
Where is the office?+
The office is at 16 Madison Square West, Floor 11, New York, NY 10010, near Madison Square Park.
Can I meet online?+
Yes. Online appointments work from any location in New York State while you are there for the session.
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Free 15-Minute Phone Consultation